Time-share sales persons can be found in most airports and can be aggressive at times. They will often offer 'free' excursions and day trips in exchange for your attendance at their 'brief' presentations. Be careful as many of these presentations turn into full day events with several associates making sales pitches to you. Please also be aware the time-share sales persons may also be found at many hotels and on the streets. If you are not interested, politely say no and walk away.
Private Porters will also be in most airports. These individuals will offer to take your luggage to the bus or take you to your hotel. Be warned they will expect a tip for any service. But once you clear Customs and Immigration a Signature Vacations Representative will be waiting for you with an air-conditioned motor coach to take you to your hotel so there is no need for this service.
Destination representatives will be ...
- Located in each Signature destination
- Reachable around the clock
- Meeting and greeting you at the airport
- Hosting a welcome briefing that includes helpful hints and important information within 24-hours of your arrival
- Providing information and bookings on top quality excursions
Destination briefings are an inter-active way to learn key facts about your destination, hotel and all inclusive package. Organized by your Signature Representative, these brief meetings are typically held the morning after you arrive (specific times and locations can be found on your welcome letter).
Hotel check-in time vary but is typically 3pm.
TIP: Pack one or two beach wear items in your carry on, this way if you arrive at the hotel before your room is ready you can get your holiday started off in style.
Check-out times vary by hotel, but are often as early as 11am.
TIP: If you have a later flight leave some lighter clothes out so you can enjoy every last minute of your vacation. Most hotels may offer hospitality rooms for you before heading to the airport. Some hotels, if they are not full, will allow you to keep your room for a late check-out for a nominal fee. Ask at the front desk for more details.
Hotel activities will vary from resort to resort and...
- Can be limited to one hour per person daily
- May have an age or experience restriction, especially for activities such as sailing or scuba diving
- May be cancelled due to low occupancy, weather conditions or special holidays (such as during Easter Week in the Dominican Republic)
- À la carte restaurants; reservations are recommended and usually required. Some hotels may limit the amount of visits you have during your stay.
- Specialty restaurants; may not always be included in your package price, or may have an extra cost for certain dishes such as lobster.
- Due to low occupancy some restaurants may not be open during your stay.
TIP: A dress code such as collared shirts, close-toed shoes for men and no shorts is typically in effect at the à la carte restaurants.
Spa Services are offered at many hotels at an additional cost. Appointments or reservations are always required. Make sure to book early to avoid disappointment.
Golf is available on-site or nearby at many of our hotels. For information on discounted green fees and course stats refer to our Golf Vacations section under Special Packages on our website.
Excursions & day trips are...
- Priced per person and subject to change
- Available to book from your Signature Vacations representative. All official excursions have been approved for safety and standards.
- Limited, so make sure to book early
Money matters, keep it safe...
- Leave a photocopy of a list of your credit cards (and other important ID) at home with a trusted friend or relative
- Carry more than one form of payment and make sure to keep them in different locations
- Banks and hotels will impose a service fee when exchanging money. Look at exchanging before you leave or using a credit card or ATM machine in destination
- Some foreign currencies are not changeable into Canadian dollars once you get home. Ask your Signature Vacations Representative about converting currency before you head home
Hotel safety means...
- Fastening night latches, chains or deadbolt locks on all hotel room doors including balconies and patios
- Never opening the door for an unexpected delivery without checking with the front desk or concierge first to verify
- Storing valuables, cash, documentation and airline confirmations in safety deposit boxes in your room or at reception
- Locating the nearest fire exit from your room
Exploring off-site the resort can be fun, but make sure to use common sense and put safety first...
- Do not walk or drive in remote areas at night, including on beaches
- Keep valuables in a safety deposit box and do not leave them unattended at beaches, in cars or at restaurants
- Make sure you fully understand how to use any sports/activity equipment you have rented such as mopeds/scooters. If unsure ask for an extra lesson
Exotic dishes, fruits and drinks are fun to try but can sometimes wreak havoc on our digestive systems. When sampling new foods try and follow these simple guidelines...
- Many destinations use different or heavier spices than many Canadians are used to. Limit your intake of 'spiced' foods for the first day or two until your system adjusts
- Avoid too much dairy.
- Do not eat fruits or vegetables from market or street stalls without carefully cleaning them in purified water
- Do not eat unwrapped foods from stores
- While a cool drink in the hot sun is a pleasure, a hangover in the hot sun is not