Moon Palace Golf and Spa Resort

Carretera Cancun-Chetumal KM 340 Quintana Roo, Riviera Maya, Mexico, 77500
  • Moon Palace Golf and Spa Resort
  • Moon Palace Golf and Spa Resort
  • Moon Palace Golf and Spa Resort
  • Moon Palace Golf and Spa Resort
  • Moon Palace Golf and Spa Resort
  • Moon Palace Golf and Spa Resort
  • Moon Palace Golf and Spa Resort
  • Moon Palace Golf and Spa Resort
  • Moon Palace Golf and Spa Resort
  • Moon Palace Golf and Spa Resort
  • Moon Palace Golf and Spa Resort

Stretching along a ฝ km of sparkling white sand beach, the Moon Palace Golf & Spa Resort lies on the frontier between Cancun and the Riviera Maya and offers a stunning range of facilities and services. Fusing Mexican hospitality with simple elegance, the all inclusive Moon Palace Resort welcomes you with friendly staff, beautiful natural surroundings, and exquisite design elements. Choose from an extensive selection of deluxe rooms and suites and enjoy an array of lavish features and amenities such as deluxe bathrooms, a large Jacuzzi tub, a custom Palace Bedฎ, 24 hour room service, luxurious d้cor, and more. Enjoy breathtaking views from your private balcony and experience the ultimate in comfort and relaxation. Dining options abound with exceptional restaurants offering cuisine from all around the world in both causal and elegant settings. The Moon Palace Resort offers fun for all ages with a variety of all inclusive activities and entertainment. Join in on a game of beach volleyball, explore the resort on bicycles, try your surfing skills with Flowrider; the wave simulator, swim in one the several dazzling pools, or simply lounge on the beach. For an extra treat, indulge in fabulous pampering treatments at the spa. Golf lovers can tee off at the Moon Palace Spa & Golf Club, home to an impressive Jack Nicklaus Signature Golf Course. In the evening, prepare for dramatic performances and a vibrant display of some of the best entertainment in the Riviera Maya. Best of all, guests can take advantage of a generous $1500 resort credit, applicable per room, per one week stay, to enhance your vacation with a few extras such as romantic dinners for two, spa treatments, golf, and more for the vacation of your dreams!

Location

  • Beachfront

Address

  • Carretera Cancun-Chetumal KM 340 Quintana Roo, Riviera Maya, Mexico, 77500

Property Amenities of Moon Palace Golf and Spa Resort

  • 2446 Room(s)
  • 7 Pool(s)
  • Medical Services ($)
  • Beauty Salon ($)
  • Air Conditioned Gym/ Fitness Centre
  • Spa ($)
  • Conference facilities
  • Kids pool
  • Separate Children's Pool
  • Kids Club
  • 16 Restaurant(s)
  • 16 Bar(s)

Dining/Entertainment at Moon Palace Golf and Spa Resort

  • 6 Buffet
  • 5 ภ la Carte
  • 3 Buffet/ภ la Carte
  • 1 Buffet / ภ La Carte
  • 16 Bar(s)
  • Shops ($)

Room amenities at Moon Palace Golf and Spa Resort

Other room categories available

  • Crown Club Deluxe Resortview Room
  • Crown Club Superior Deluxe Gardenview
  • Crown Club Superior Deluxe Oceanview Room
  • Crown Club Superior Deluxe Oceanfront Room
  • Crown Club Junior Suite Golf Course View Room
  • Crown Collection Concierge Level Room
  • Crown Collection Family Deluxe Room
  • Crown Collection 2-Bedroom Golf Course View Room
  • Family Connections Suites with Nanny Services

All Inclusive

• 3 Meals daily plus snacks
• All drinks (domestic beer & cocktails, select international brands, international wines)
• 24-hour room service
• Turndown service
• WiFi
• Daily activities
• Nightly entertainment
• Non motorized water sports
• Unlimited long distance phone calls to US & Canada

Concierge Level Inclusions

  • • Rooms with best views and locations
    • King beds guaranteed
    • Special room service menu (select restaurant menu)
    • Two 25min massages on the beach/spa (location varies per resort)
    • Nightly turn down service guaranteed
    • Nightly petit -fours
    • Expresso/american coffee machine
    • Luxury bath amenities by L'Occitane
    • DVD player/CD player
    • I POD dock/radio/alarm clock
    • Pillow menu
    • Aromatherapy
    • Professional blow dryer
    • Exclusive concierge phone service
    • Private dinner on the beach at select locations (once per stay)
    • Upgrade brand of liquors in room dispenser
    • Private beach lounge chair area with waiter service
    • Exclusive beach bag
    • Private check in & out/late check put & early check in (subject to availability).

    *Please take note that Concierge Level is only for ADULTS only and children are not permitted.

Jack Nicklaus Academy of Golf

  • Palace Resorts is pleased to announce the opening of the Jack Nicklaus Academy of Golf. As of August 15, 2011, we will be bringing you world-class golf instruction, so you can attack our courses with a renewed sense of confidence.

    The Jack Nicklaus Academy of Golf at Palace Resorts brings together the playing philosophy of the greatest player of all times Jack Nicklaus - and the latest technology; mental and physical evaluation and training programs; custom club and ball fitting; as well as personalized instruction programs specifically designed for each student. From mental and physical evaluation, to short game instruction and driving technique, our certified instructors offer a distinctly unique training program that is custom designed to fit your golfing needs.

    Best of all, when you book now you'll get a $1,500 Resort Credit* that can be used at the Nicklaus Academy, for select golf lessons at our three courses in Cancun & Riviera Maya: The Moon Spa & Golf Club, Riviera Cancun Golf Club and The Playacar Spa & Golf Club. Or, your resort credit can be used towards other resort extras of your choice. Visit us online or call 800.635.1836 to learn more and book your getaway.

Crown Collection

  • • Receive $1500 Resort Credit for stays of 5-8 nights per room that can be used on golf, spa treatments, available room upgrades, romantic dinners, upgraded wine list, etc. (taxes and service charges apply, payable locally. Le Blanc Spa Resort excluded)
    • Welcome cocktail, cold towel service upon arrival
    • Private check-in
    • Preferential room location (subject to category)
    • Dedicated concierge desk or telephone service
    • Late check-out based on availability
    • Nightly turn down service
    • Bottle of wine in room upon arrival
    • 2 beach towels in room upon arrival
    • Use of bathrobes and slippers during stay
    • Complimentary in-room safe
    • Mini bar in room stocked daily
    • Premium bath amenities
    • Liquor dispenser in room featuring (rum, vodka, whisky and tequila)
    • Coffee/tea maker in room restocked daily
    • Unlimited a la carte dining (reservations not required)
    • 24-hour room service
    • Complimentary WiFi in rooms, meeting rooms & public areas
    • Unlimited long distance phone calls from the room to Canada & Continental US
    • Stay at 1 and play at all Palace Resorts in Cancun/Riviera Maya (Le Blanc Spa Resort excluded)

    *Resort credit non-transferable, non-refundable, have no cash value and cannot be carried over to later stays.

Family Connections Suites with Nanny Services Inclusions

  • Private Nanny Services - services provided by Cancun Nancy service, a member of the International Nanny Association offering qualified, certified, bilingual and friendly childcare professionals.
    Nanny Service provides up to 3 children ages 2-17 for an included 3 hours per day, between 7am-12am. If you wish to extend hours/ or any additional children you may do so at additional cost, which must be paid directly at the resort.
    Specific scheduling requests and times will be honored based on availability at the time of reservation. Reservations must be made directly at the resort upon check-in.
    Priority Access: Parents enjoy priority access to Kid’s Club for faster drop off and ease of pick up.
    Kiddie Concierge Line: Palace resorts offers younger guests a direct extension to the Kid’s Club where they can call to ask questions and make special requests.

    Max Occupancy: 6 guests, including children (4-17yrs) & infants (0-3yrs). A Maximum of 4 Adults. A maximum of 1 infant (0-3yrs) will be allowed to stay in same room with 6 guests. This room category is only available for families traveling with children.

Unlimited Golf Package ($)

  • Unlimited Golf Package Includes:
    Cancun/ Riviera Maya Resorts: unlimited rounds of golf per adult, per stay, transportation to and from the courses (Riviera Cancun Golf & Resorts, and Moon Spa & Golf Club), beverages, snacks & shared cart. Tee times can be reserved 90 days prior to client’s arrival. They can be pre-arranged at teetimes@palaceresorts.com or by fax at 011 52-998-193-2011. Office hours are from 7:00am – 8:00pm. Tel: 011-52-998-193-2010 Ext. 8760.
    Golf Package rates;(NIZUC/SUNRISE/GRAND SECTION)
    Nov 01/12 - Dec 23/12 : Supplements to be added to the rates: SGL $ pp/pn / All other occupancies (DBL TRP &QUAD) $ pp pn.
    Dec 24/12 - Oct 31/13 : Supplements to be added to the rates: SGL $ pp pn / All other occupancies (DBL TRP &QUAD) $ pp pn

    Golf Package rates;(GOLF VILLA SECTION)
    Nov 01/12 - Dec 23/12 : Supplements to be added to the rates: SGL $ pp/pn / All other occupancies (DBL TRP &QUAD) $ pp pn.
    Dec 24/12 - Apr 06/13: Supplements to be added to the rates : SGL $ pp pn / All other occupancies
    DBL TRP &QUAD) $ pp pn
    Apr 07/13- Oct 31/13 : Supplements to be added to the rates: SGL $ pp pn / All other occupancies
    DBL TRP &QUAD) $ pp pn

    Golf Package includes unlimited rounds of golf per adult, per stay. All adults sharing the same room must pay the golf package rate. It cannot be sold separately. Unused rounds of golf due to weather conditions or for any other reason are non refundable. No rain checks will be provided. Golf package applies to guests paying the adult rate. Children ages 13 - 17 must be booked as adults to receive the golf package. Tee times are subject to space and availability. Stays that combine golf and non-golf package rates are only allowed to book their included tee times during the portion of stay paying the golf package rate.

    As of January 1, 2013 guests staying at Palace Resorts will be able to play golf at the following golf courses only:
    • Moon Palace Spa & Golf Club: located at the Moon Palace Golf & Spa Resorts. This beautiful golf course features 27 holes, it is a Jack Nicklaus signature golf course that operates under the All Inclusive Format.
    • Riviera Cancun Golf Course: Located only 10 minutes east of Cancun international airport, this beautiful and challending golf course features 18 holes, it is a Jack Nicklaus signature golf course operating on an European Plan for food and beverages (this means Food & Beverage are not included with the green fee).
    ***PLEASE NOTE PLAYACAR SPA & GOLF CLUB WILL NO LONGER BE AVAILABLE AND WILL NOT BE OFFERED TO ANY GUESTS STAYING AT ANY PALACE RESORTS***

    Either of these golf courses could be utilized by using the following payment methods:
    1 - Using Palace Resorts incredible promotion "Resort Credit". Guests will be responsible to pay operational fee's equal to 11% of the green fee value, the fee is per person per green fee.
    2 - Using the Unlimited golf promotion (in exchange for resort credit) guets will be responsible to pay a cart fee of $USD at the Moon Palace Spa & Golf Club and $USD at the Riviera Cancun Golf Club. Cart fee is per person per green fee, Cart fee concept doesn't apply to reservations made before Dec 01/2012.
    3 - Taking advantage of the Unlimited golf package: Guest will be paying a supplement per person per night on top of their nightly rate and by paying this supplement they keep both resort credit and they get unlimited golf, this supplement is coevering for them the operational fee and they will not pay a cart fee.

Beach

  • Suitable for Swimming
  • Beach Chairs
  • Beach Towels
  • Palapas/Sun Shelters Available
  • Restrooms on Beach
  • Bar Available on Beach
  • Lifeguard on Duty
  • Warning Flags Posted

Business Services

  • Business Center ($)
  • Fax Machine ($)
  • Photocopier ($)
  • Wireless Internet Services ($)
  • Internet access ($)
  • Printer ($)

Children

  • Kids Club Ages 4-12 • Children under 4 years old, must be accompanied by an adult. • Kids club is not a personalized baby sitting service.
  • Playground Ages 0-0
  • Sand Castle Building
  • Hand Crafts
  • Mini Golf
  • Tennis
  • Karaoke
  • Disco Party
  • Pi๑ata Party
  • Cookie-baking
  • Drawing/Painting
  • Wired teens lounge

Children's Pool

  • 2 Separate Children's Pool

Golf

  • Mini Putt
  • Golf ($)
  • 27 Holes ($) Jack Nicklaus Signature golf course

Group, Meeting, and Conference Facilities

  • Event Catering ($)
  • Electrical Outlets
  • Audio/Visual Equipment ($)
  • Conference facilities

Health and Safety

  • 24 Hour Security Guard
  • Medical Services ($) 2 doctors on site
  • Doctor on Call ($)

Hotel Lobby

  • Concierge Desk
  • 24 Hour Front Desk
  • Air Conditioned Public Area's
  • ATM Machine ($)
  • Express Check-In Subject to availability.
  • Express Check-Out Subject to availability
  • Porter/Bellhop
  • Wake-up Service

Miscellaneous Resort Amenities/Service

  • Exterior Corridors
  • Billingual Staff
  • Resort Shuttle- Complimentary Shuttle bus goes from lobby to lobby, spa and golf course
  • No Pets Allowed
  • Room Service
  • Nightclub Noir

Parking

  • Self Park
  • Valet
  • Parking

Shops and Services

  • Attraction/Tour Desk ($)
  • Car Rental Desk ($)
  • Clothing Store ($)
  • Gift Shop ($)
  • Jewellery Shop ($)
  • Photography Store ($)
  • Shops ($)
  • Laundry & dry cleaning services ($)
  • Travel Agency
  • Taxi available 24hrs ($)
  • Beauty Salon ($)
  • Ice Machines
  • Currency Exchange ($)

Spa

  • Aromatherapy ($)
  • Couples Treatments ($)
  • Jacuzzi/Hot Tub
  • Sauna
  • Steam Room
  • Spa ($) Hours of Operation 09:00-19:00
  • Lockers ($)
  • Showers
  • Double jacuzzi
  • Hydrotherapy ($)

Sports Activities Offered by Hotel

  • Basketball
  • Beach Volleyball
  • Bicycles
  • Bocce Ball
  • Horseshoes
  • Ping Pong
  • Table games
  • Billiard (Pool Table)
  • Soccer on the Beach
  • Yoga
  • Pilates
  • Beach Soccer
  • Pool Volleyball
  • Giant Outdoor Chess

Swimming Pools

  • Outdoor Pool(s)
  • Jacuzzis
  • Lounge Chairs
  • Palapas/Sun Shelter
  • Steps into Pool
  • 6 Swim up Bar has 6 swim up bar
  • Connecting Pools
  • Kids pool

Tennis

  • Tennis Courts

Water Sports Offered by Hotel

  • Pool Volleyball
  • Water basketball
  • Aqua-aerobics

Wellness

  • Beauty Salon ($)
  • Air Conditioned Gym/ Fitness Centre
  • Pilates Classes
  • Treadmills
  • Yoga
  • Tai Chi

Crown Club Deluxe Resortview Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double Beds
  • Direct dial telephone
  • Alarm Clock
  • Bathrobes
  • Slippers
  • Turn Down Service
  • Iron & Ironing board
  • Coffee Maker
  • Wireless Internet service
  • Marble Bathroom
  • Private Balcony
  • Double Jacuzzi
  • iPod docking station
  • Digital Safe ( laptop size)
  • Farouk bath amenties
  • Mini Bar (stocked with soft drinks, beer and water)
  • Individually controlled air-conditioning
  • Glass enclosed shower
  • 24 hour room service
  • Liquor Dispenser contains whiskey, tequila, rum & vodka
  • In room wine
  • Satellite LCD TV
  • CHI professional hair dryer/ flat iron
  • CHI hair products

Crown Club Superior Deluxe Gardenview

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double Beds
  • Direct dial telephone
  • Alarm Clock
  • Bathrobes
  • Slippers
  • Turn Down Service
  • Iron & Ironing board
  • Garden View
  • Coffee Maker
  • Wireless Internet service
  • Private Balcony
  • Double Jacuzzi
  • iPod docking station
  • Digital Safe ( laptop size)
  • Farouk bath amenties
  • Mini Bar (stocked with soft drinks, beer and water)
  • Individually controlled air-conditioning
  • 24 hour room service
  • Liquor Dispenser contains whiskey, tequila, rum & vodka
  • In room wine
  • Satellite LCD TV
  • CHI professional hair dryer/ flat iron
  • CHI hair products

Crown Club Superior Deluxe Oceanview Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double Beds
  • Ocean view
  • Direct dial telephone
  • Alarm Clock
  • Bathrobes
  • Slippers
  • Turn Down Service
  • Iron & Ironing board
  • Coffee Maker
  • Wireless Internet service
  • Private Balcony
  • iPod docking station
  • Digital Safe ( laptop size)
  • Farouk bath amenties
  • Mini Bar (stocked with soft drinks, beer and water)
  • Individually controlled air-conditioning
  • 24 hour room service
  • Liquor Dispenser contains whiskey, tequila, rum & vodka
  • In room wine
  • Satellite LCD TV
  • CHI professional hair dryer/ flat iron
  • CHI hair products

Crown Club Superior Deluxe Oceanfront Room

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • 1 King or 2 Double Beds
  • Direct dial telephone
  • Ocean front
  • Alarm Clock
  • Bathrobes
  • Slippers
  • Turn Down Service
  • Iron & Ironing board
  • Coffee Maker
  • Wireless Internet service
  • Private Balcony
  • Double Jacuzzi
  • iPod docking station
  • iPod docking station
  • Digital Safe ( laptop size)
  • Farouk bath amenties
  • Mini Bar (stocked with soft drinks, beer and water)
  • Individually controlled air-conditioning
  • 24 hour room service
  • Liquor Dispenser contains whiskey, tequila, rum & vodka
  • In room wine
  • Satellite LCD TV
  • CHI professional hair dryer/ flat iron
  • CHI hair products

Crown Club Junior Suite Golf Course View Room

  • Maximum Number of Adults 2
  • Maximum Number of Children 0
  • Maximum Occupancy 2
  • Ceiling Fan
  • Satellite TV
  • Direct dial telephone
  • Alarm Clock
  • Bathrobes
  • Slippers
  • Turn Down Service
  • Iron & Ironing board
  • DVD Player
  • Coffee Maker
  • Wireless Internet service
  • Double Jacuzzi
  • iPod docking station
  • Digital Safe ( laptop size)
  • Farouk bath amenties
  • Mini Bar (stocked with soft drinks, beer and water)
  • Golf View
  • Individually controlled air-conditioning
  • Seating Area
  • 24 hour room service
  • King Size Bed
  • Screened and Furnished Private Patio or Balcony
  • Liquor Dispenser contains whiskey, tequila, rum & vodka
  • In room wine
  • Golf cart for personal use
  • CHI professional hair dryer/ flat iron
  • CHI hair products

Crown Collection Concierge Level Room

  • Maximum Number of Adults 2
  • Maximum Number of Children 0
  • Maximum Occupancy 2
  • Non-Smoking Room(s)
  • Direct dial telephone
  • Bathrobes
  • Slippers
  • Turn Down Service
  • Iron & Ironing board
  • CD Player
  • DVD Player
  • Pillow Menu
  • Wireless Internet service
  • Private Balcony
  • Double Jacuzzi
  • iPod docking station
  • Espresso Coffee Machine
  • Aromatherapy Menu
  • Digital Safe ( laptop size)
  • Farouk bath amenties
  • Mini Bar (stocked with soft drinks, beer and water)
  • Individually controlled air-conditioning
  • Alarm clocks with iPodฎ docking station
  • King Size Bed
  • Liquor Dispenser contains whiskey, tequila, rum & vodka
  • In room wine
  • L’OCCITANE Bath Amenities
  • Two (2) 25 Minute Massage at the Beach or treatment rooms (location varies)
  • Exclusive Beach Bag (one per room/per stay)
  • Private Beach Lounge Chair Area with Waiter Service
  • 24-Hour room service from select restaurant's to create a “Special Menu”
  • Private candlelight dinner at select locations (once per stay)
  • Nightly Petit Fours
  • Exclusive Concierge Phone Service
  • Private check-in & out / Late Check-out & Early check-in (subject to availability)
  • Satellite LCD TV
  • CHI professional hair dryer/ flat iron
  • CHI hair products

Crown Collection Family Deluxe Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 4
  • Maximum Occupancy 6
  • Direct dial telephone
  • Alarm Clock
  • Turn Down Service
  • Iron & Ironing board
  • DVD Player
  • Coffee Maker
  • Bathroom Scale
  • Wireless Internet service
  • Welcome Amenities
  • Double Jacuzzi
  • iPod docking station
  • Balcony with table and two chairs
  • 2 Double Beds
  • Digital Safe ( laptop size)
  • Farouk bath amenties
  • Individually controlled air-conditioning
  • 24 hour room service
  • King Size Bed
  • Minimum number of children
  • X Box 360
  • Xbox Games upon request
  • Fun in the Sun Bucket Kit
  • Mini bar (contains sodas, bottled water, domestic beer, juices plus kid friendly snacks)
  • Kid’s special room service menu
  • L’Oreal kids product line
  • In-room family guide with activities schedule
  • Liquor Dispenser contains whiskey, tequila, rum & vodka
  • DVDs upon request
  • In room wine
  • Satellite LCD TV
  • Bathrobes and slippers for the parents
  • Kid-sized bathrobe and mini-slippers in the closet
  • CHI professional hair dryer/ flat iron
  • CHI hair products

Crown Collection 2-Bedroom Golf Course View Room

  • Maximum Number of Adults 6
  • Maximum Number of Children 4
  • Maximum Occupancy 6
  • Ceiling Fan
  • Satellite TV
  • Direct dial telephone
  • Alarm Clock
  • Bathrobes
  • Slippers
  • Turn Down Service
  • Iron & Ironing board
  • DVD Player
  • Coffee Maker
  • Bathroom Scale
  • Wireless Internet service
  • iPod docking station
  • Digital Safe ( laptop size)
  • Farouk bath amenties
  • Mini Bar (stocked with soft drinks, beer and water)
  • Individually controlled air-conditioning
  • Dining Room
  • Living Room
  • 24 hour room service
  • Screened and Furnished Private Patio or Balcony
  • Liquor Dispenser contains whiskey, tequila, rum & vodka
  • In room wine
  • 1 bedroom w/king size bed, double Jacuzzi
  • 1 bedroom w/double beds, double Jacuzzi
  • Half kitchen
  • Half bathroom
  • Golf cart for personal use
  • CHI professional hair dryer/ flat iron
  • CHI hair products

Family Connections Suites with Nanny Services

  • Maximum Number of Adults 4
  • Maximum Number of Children 4
  • Maximum Occupancy 6
  • Non-Smoking Room(s)
  • Direct dial telephone
  • Alarm Clock
  • Turn Down Service
  • Iron & Ironing board
  • Farouk Biosilk bath amenities
  • Coffee Maker
  • Wireless Internet service
  • 24 hrs room service
  • Double Jacuzzi
  • iPod docking station
  • 1 King bed and 2 Double beds
  • Digital Safe ( laptop size)
  • Air conditioning with individual climate controls
  • Balcony with chaise lounge chairs & table
  • Fun in the Sun Bucket Kit
  • Kid’s special room service menu
  • In-room family guide with activities schedule
  • In room wine
  • Minimum occupancy 1
  • Minimum adults 1
  • Private bath with shower only
  • Welcome amenities for families
  • Xbox 360/DVD Player (selection of xbox games and DVDs upon request)
  • L’Oreal kids bath products
  • Mini bar contains sodas, bottled water & domestic beer plus kid friendly snacks
  • Purified water
  • Bathrobes & slippers including mini size for children
  • Liquor dispenser contains premium brands
  • LCD TV with Satellite
  • 2 guaranteed connecting Superior Deluxe – Garden or Partial Ocean view
  • CHI professional hair dryer/ flat iron
  • CHI hair products

$1500 Resort Credit

  • RESORTS: All Palace Resorts, Le Blanc Spa Resort & Hard Rock Hotel & Casino in Punta Cana
    PROMOTION DETAILS: $1,500 Resort Credit per stay
    TRAVEL WINDOW: Nov 01/11 - December 23/12.
    MINIMUM STAY: 5 – 8 nights - 1,500 Resort Credit
    4 night - $750 Resort Credit
    3 nights - $500 Resort Credit
    (Reservations with 9 – 11 nights receive $2,000 in Resort Credit; 12 nights or more are entitled to $2,500 in Resort Credit)
    Guests receive $350 per couple towards Romantic Lobster & Champagne Dinner as part of the $1500 Resort Credit.

    Terms and Conditions:
    Resort Credit has a maximum value of $1,500 for reservations of 5 – 8 nights, $750 for reservations of 4 nights, $500 for reservations of 3 nights, $2,000 for reservations of 9 -11 nights and $2,500 for reservations of 12 nights or more per stay. Promotion applies to groups up to 25 rooms. Groups of 26 rooms or more please contact our group desk at 1-800-635-1836 or our weddings department at weddings@palaceresorts.com. Reservations with overlapping dates qualify. Promotion is subject to change or may be discontinued without prior notice. Not applicable to travel agent rate, tour operator employee rate, FAM trips, site inspections, or complimentary stays. Resort Credit is non transferable, non cumulative and cannot be accrued for future stays. Resort Credit applies only on services or products at regular price. Not applicable or combinable with any other credits or discounts. All services and products are subject to availability. Resort Credit has no cash value and cannot be exchanged for other goods or services. No refunds will be issued for unused credit. Limit on Resort Credit for select product or services applies. Amount of Resort Credit per product or service is detailed in chart attached. Resort Credit cannot be used for purchases at gift shops. Guests with reservations at more than one resort will receive their Resort Credit based on number of nights at each resort.

    *Please note, if passengers booked the concierge level they cannot upgrade to Family or Presidential. Upgrade are not applicable to the concierge level.

    ** For more information please visit www.palaceresorts.com

    $1500 RESORT CREDIT - TAX FEE UPDATE
    Due to regulatory changes in Mexico, reservations entitled to receive the resort credit promotion will be subject to taxes and fees MADE AFTER APRIL 01/2012. All reservations made prior to this date will not be charged.
    Please note that the taxes and fees will apply ONLY to the amount of the resort credit utilized by the guest and not to the total amount of resort credit they are entitled to receive. Tax and fees will be billed to the guests' folio and must be paid upon check out.

Kids 4-17 pay a special price

  • When sharing a room with 2 adults.

Kids Free - Summer 2013 Promotion

  • The Kids Free fall promotion is valid for up to two children ages 4 – 12 per room, per stay when accompanied by one full paying adult. Reservations with overlapping dates do qualify for this promotion. Children’s ages MUST be notified in the reservation and ages must be accurate at time of travel (proof of age will be required upon check-in). In the event that ages are incorrect, the difference in the rate will be charged upon check-in.

    Promotion is subject to change without prior notice
    MINIMUM STAY: 3 NIGHTS

    Valid for all new bookings from May30/12 to Aug 28/13
    Travel Window: Jun 01/13 to Aug 31/13

CHI Hair Styling Tools

  • Women staying at Palace Resorts don't have to pack their heavy hair-styling tools anymore. The brand is pampering guests by featuring the industry-leading CHI Ceramic Hairstyling Iron and CHI Pro Hair-Dryer in all guest rooms. Palace Resorts has expanded its partnership with Farouk System, which produces professional hair salon brands CHI and BioSilk - brands women know and love. CHI tools, products and wet line bath amenities including shampoo, conditioner, body lotion, and bubble bath will now be used exclusively at all seven resorts. CHI hair tools and products are the latest addition to an exclusive list of features by Palace Resorts.

FlowRider Double

  • Guests can ride a wave in Cancun starting this November at Moon Palace Golf & Spa Resort, which will be the first property in Mexico to offer the wildly popular FlowRider Double. The new wave simulator is the latest addition to the brand's unique package of offerings and growing family amenities. Created by Waveloch, the FlowRider Double creates two lanes of perfect, endless waves over a riding surface, offering hours of surfing excitement for all ages. While kids body board on the new FlowRider, more advanced and adventurous guests can use the standup "flowboards." Guests can apply the brand's popular Resort Credit toward a ride on this action-packed adventure.

El Manglar

Style - Buffet

Cuisine - International

Location - Nizuc Section

Hours of Operation

Breakfast Hours: 06:30-11:30

Lunch Hours: 12:30-16:00

Dinner Hours: 18:00-23:00

• Air Conditioned • Theme nights

Arrecifes

Style - Buffet

Cuisine - Brazilian

Location - Nizuc Section

Hours of Operation

Breakfast Hours: 07:00-11:30

Lunch Hours: 11:30-17:00

Dinner Hours: 18:00-23:00

• Open Air • Casual Dress Code • Buffet for Breakfast • ม la carte for Dinner • Buffet for Lunch

Los Caporales

Style - ภ la Carte

Cuisine - Mexican

Location - Nizuc Section

Hours of Operation

Dinner Hours: 18:00-23:00

• Air Conditioned • Formal Dress Code

La Trattoria

Style - Buffet/ภ la Carte

Cuisine - Italian

Location - Club House

Hours of Operation

Breakfast Hours: 06:00-11:00

Lunch Hours: 12:00-16:30

Dinner Hours: 18:00-23:00

• Formal Dress Code

La G๓ndola

Style - Buffet

Cuisine - Italian

Location - Sunrise Section

Hours of Operation

Breakfast Hours: 07:00-11:30

Dinner Hours: 18:00-23:00

• Air Conditioned • Live Piano Music at Dinner

MOMO

Style - ภ la Carte

Cuisine - Oriental

Location - Sunrise Section

Hours of Operation

Dinner Hours: 18:00-23:00

• Air Conditioned • Tepanyaki grill tables • Formal Dress Code

Bugambilias

Style - Buffet

Cuisine - Mexican/International

Location - Sunrise Section

Hours of Operation

Breakfast Hours: 06:45-11:00

Lunch Hours: 12:30-16:30

Dinner Hours: 18:00-23:00

• Air Conditioned • Casual Dress Code

Palapa Delfines

Style - Buffet

Cuisine - Grill

Location - Nizuc Section

Hours of Operation

Lunch Hours: 11:30-16:00

Dinner Hours: 18:00-23:00

• Open Air • Casual Dress Code • Buffet for Dinner • ม la carte for Lunch

Palapa Pelicanos

Style - Buffet/ภ la Carte

Cuisine - International

Location - Nizuc Section

Hours of Operation

Lunch Hours: 12:30-16:00

Dinner Hours: 18:00-23:00

• Open Air • Casual Dress Code • ม la carte for Dinner • Buffet for Lunch

Palapa Fragata

Style - Buffet

Cuisine - Seafood

Location - Sunrise Section

Hours of Operation

Lunch Hours: 12:00-16:30

Dinner Hours: 18:30-22:30

• Open Air • Casual Dress Code

Palapa Barracuda

Style - Buffet / ภ La Carte

Cuisine - Steakhouse

Location - Sunrise Section

Hours of Operation

Lunch Hours: 11:30-16:30

Dinner Hours: 18:30-22:30

• Open Air • Casual Dress Code

Bambu

Style - ภ la Carte

Cuisine - Oriental

Location - Club House

Hours of Operation

Lunch Hours: 18:00 - 23:00

• Casual Dress Code

El Caribeno

Style - Buffet/ภ la Carte

Cuisine - Seafood

Location - Moon Grand

Hours of Operation

Breakfast Hours: 07:00-11:30

Lunch Hours: 12:30-16:00

Dinner Hours: 18:00-23:00

• Breakfast and lunch: International buffet • Dinner: Caribbean a la carte

Los Tacos

Style - ภ la Carte

Cuisine - Mexican

Location - Moon Grand

• Lunch • Dinner

Terraza Lounge Bar

Style - ภ la Carte

Location - Moon Grand

• Dinner: Sushi a la carte • Bar service: 6pm - 1am

Lobby Bar

Location - Nizuc Section

Hours of Operation

10:00-01:00

• Lobby Bar • Live Music

Sweet and Coffee

Location - Nizuc Section

Hours of Operation

06:00-01:00

• Located

Lobby bar Sunrise

Location - Sunrise Section

Hours of Operation

10:00-01:00

• Live Music • Drinks

Columpios

Location - Sunrise Section

Hours of Operation

10:00 - 00:30

• Rope-Swing Seat

Andromeda Disco

Location - Disco

Hours of Operation

22:30-03:00

• Lobby Bar

VIP Lounge

Location - Sunrise Section

Hours of Operation

18:00 - 23:00

• Drinks

19th Hole Snackbar

Location - Golf course

Hours of Operation

06:00 - 23:00

• Snacks • Drinks

Terraza Selva

Location - Moon Grand

Hours of Operation

10:00 - 18:00

• Snacks • Swim-up Bar • Drinks

Terraza grand

Location - Moon Grand

Hours of Operation

10:00 - 18:00

• Snacks • Swim-up Bar • Drinks

Iberostar Playa Paraํso Golf Club

Carretera Chetumal-Canc๚n km. 309 Playa Paraํso, Quintana Roo, M้xico

Architect - P.B. Dye

Date opened - 2005

No of holes - 18

Par - 72

Price range - $125.00-$190.00 USD

Greens - Paspalum

Fairways - Paspalum

Spikes - Soft only

Yardage - 6641/6133/5652/4680

Slope - 136/130/121/120

Rating - 72.4/69.7/67.4/67.7

El Camaleon at Mayakoba Golf Club

Carr. Fed. Chetumal-Pto. Juแrez, km 298. Playa del Carmen, Solidaridad, Mexico 77710

Architect - Greg Norman

Date opened - 2005

No of holes - 18

Par - 72

Price range - $108.00-$230.00 USD

Greens - Paspalum

Fairways - Paspalum

Spikes - Soft only

Yardage - 7067/6702/6184/5240

Slope - 137/131/123/119

Rating - 73.8/71.7/69.5.69.0

Mayan Resorts Golf Riviera Maya

Carretera Federal Canc๚n-Playa Km. 48, Municipio de Solidaridad Riviera Maya, Quintana Roo, Mexico 77710

Architect - Nicklaus Design

Date opened - 2003

No of holes - 18

Par - 54

Price range - $69.00-$129.00 USD

Greens - Tifdwarf

Fairways - Bermuda 419

Spikes - Soft only

Yardage - 2923/2438/2141

The Golf Club at Playacar

Paseo Xaman Ha s/n Mza. 26 Fracc. Playacar Playa del Carmen, Quintana Roo, Mexico 77710

Architect - Robert Von Hagge

Date opened - 1994

No of holes - 18

Par - 72

Price range - $130.00-$190.00 USD

Greens - Tifdwarf Bermuda

Fairways - 419 Bermuda

Spikes - Yes

Yardage - 7144/6639/6239/5697

Slope - 148/142/136/134

Rating - 76.1/74.7/73.4/72.8

Puerto Aventuras Golf Club

Km 269.5 Carr.Chetumal-Pto.Juarez Puerto Aventuras, Mexico 77750

Architect - Thomas Leman

Date opened - 1988

No of holes - 9

Par - 36

Price range - $86.00 USD

Greens - Bermuda

Fairways - Bermuda

Spikes - Soft only

Yardage - 3255/2961/2554

Renewal of vows

Cost - $720.00 USD

Caretta

Maximum Capacity - 170

Measurements - 1722 sqft.

• Classroom- Maximum occupancy 90
• Banquet- Maximum occupancy 100
• Theater- Maximum occupancy 170
• Reception- Maximum occupancy 160

Carey

Maximum Capacity - 190

Measurements - 1938 sqft.

• Classroom- Maximum occupancy 110
• Banquet- Maximum occupancy 110
• Theater- Maximum occupancy 190
• Reception- Maximum occupancy 180

Galactic

Maximum Capacity - 2780

Measurements - 26800 sqft.

• Classroom- Maximum occupancy 1640
• Banquet- Maximum occupancy 1800
• Theater- Maximum occupancy 2680
• Reception- Maximum occupancy 2780

Galactic 1

Maximum Capacity - 420

Measurements - 4220 sqft.

• Classroom- Maximum occupancy 240
• Banquet- Maximum occupancy 1800
• Theater- Maximum occupancy 420
• Reception- Maximum occupancy 400

Galactic 2

Maximum Capacity - 420

Measurements - 4220 sqft.

• Classroom- Maximum occupancy 240
• Banquet- Maximum occupancy 250
• Theater- Maximum occupancy 420
• Reception- Maximum occupancy 400

Galactic 3

Maximum Capacity - 260

Measurements - 2690 sqft.

• Classroom- Maximum occupancy 150
• Banquet- Maximum occupancy 150
• Theater- Maximum occupancy 260
• Reception- Maximum occupancy 250

Galactic 4

Maximum Capacity - 150

Measurements - 1550 sqft.

• Classroom- Maximum occupancy 80
• Banquet- Maximum occupancy 90
• Theater- Maximum occupancy 150
• Reception- Maximum occupancy 140

Galactic 5

Maximum Capacity - 150

Measurements - 1550 sqft.

Galactic 6

Maximum Capacity - 260

Measurements - 2690 sqft.

• Classroom- Maximum occupancy 150
• Banquet- Maximum occupancy 150
• Theater- Maximum occupancy 260
• Reception- Maximum occupancy 250

Galactic 7

Maximum Capacity - 420

Measurements - 4220 sqft.

• Classroom- Maximum occupancy 240
• Banquet- Maximum occupancy 250
• Theater- Maximum occupancy 420
• Reception- Maximum occupancy 400

Galactic 8

Maximum Capacity - 420

Measurements - 4220 sqft

• Classroom- Maximum occupancy 240
• Banquet- Maximum occupancy 250
• Theater- Maximum occupancy 420
• Reception- Maximum occupancy 400

Jupiter

Maximum Capacity - 250

Measurements - 2400 sqft.

• Classroom- Maximum occupancy 140
• Banquet- Maximum occupancy 160
• Theater- Maximum occupancy 240
• Reception- Maximum occupancy 250

Jupiter 1

Maximum Capacity - 30

Measurements - 388 sqft.

• Classroom- Maximum occupancy 20
• Banquet- Maximum occupancy 20
• Theater- Maximum occupancy 30
• Reception- Maximum occupancy 30

Jupiter 2

Maximum Capacity - 30

Measurements - 388 sqft.

• Classroom- Maximum occupancy 20
• Banquet- Maximum occupancy 20
• Theater- Maximum occupancy 30
• Reception- Maximum occupancy 30

Jupiter 3

Maximum Capacity - 40

Measurements - 425 sqft.

• Classroom- Maximum occupancy 20
• Banquet- Maximum occupancy 20
• Theater- Maximum occupancy 40
• Reception- Maximum occupancy 40

Jupiter 4

Maximum Capacity - 40

Measurements - 425 sqft.

• Classroom- Maximum occupancy 20
• Banquet- Maximum occupancy 20
• Theater- Maximum occupancy 40
• Reception- Maximum occupancy 40

Jupiter 5

Maximum Capacity - 30

Measurements - 366 sqft.

• Classroom- Maximum occupancy 20
• Banquet- Maximum occupancy 20
• Theater- Maximum occupancy 30
• Reception- Maximum occupancy 30

Jupiter 6

Maximum Capacity - 30

Measurements - 366 sqft.

• Classroom- Maximum occupancy 20
• Banquet- Maximum occupancy 20
• Theater- Maximum occupancy 30
• Reception- Maximum occupancy 30

Laud

Maximum Capacity - 190

Measurements - 1992 sqft.

• Classroom- Maximum occupancy 110
• Banquet- Maximum occupancy 110
• Theater- Maximum occupancy 190
• Reception- Maximum occupancy 180

Mars

Maximum Capacity - 100

Measurements - 1023 sqft.

• Classroom- Maximum occupancy 60
• Banquet- Maximum occupancy 60
• Theater- Maximum occupancy 100
• Reception- Maximum occupancy 100

Mars 1

Maximum Capacity - 30

Measurements - 243 sqft

• Classroom- Maximum occupancy 20
• Banquet- Maximum occupancy 20
• Theater- Maximum occupancy 30
• Reception- Maximum occupancy 25

Mars 2

Maximum Capacity - 30

Measurements - 243 sqft.

• Classroom- Maximum occupancy 20
• Banquet- Maximum occupancy 20
• Theater- Maximum occupancy 30
• Reception- Maximum occupancy 25

Mars 3

Maximum Capacity - 30

Measurements - 243 sqft.

• Classroom- Maximum occupancy 20
• Banquet- Maximum occupancy 20
• Theater- Maximum occupancy 30
• Reception- Maximum occupancy 25

Mars 4

Maximum Capacity - 30

Measurements - 243 sqft.

• Classroom- Maximum occupancy 20
• Banquet- Maximum occupancy 20
• Theater- Maximum occupancy 30
• Reception- Maximum occupancy 25

Saturn

Maximum Capacity - 170

Measurements - 1732 sqft.

• Classroom- Maximum occupancy 100
• Banquet- Maximum occupancy 110
• Theater- Maximum occupancy 160
• Reception- Maximum occupancy 170

Saturn 1

Maximum Capacity - 50

Measurements - 556 sqft.

• Classroom- Maximum occupancy 30
• Banquet- Maximum occupancy 30
• Theater- Maximum occupancy 50
• Reception- Maximum occupancy 50

Saturn 2

Maximum Capacity - 50

Measurements - 609 sqft.

• Classroom- Maximum occupancy 30
• Banquet- Maximum occupancy 30
• Theater- Maximum occupancy 50
• Reception- Maximum occupancy 50

Saturn 3

Maximum Capacity - 50

Measurements - 556 sqft.

• Classroom- Maximum occupancy 30
• Banquet- Maximum occupancy 30
• Theater- Maximum occupancy 50
• Reception- Maximum occupancy 50

Star

Maximum Capacity - 1230

Measurements - 11900 sqft.

• Classroom- Maximum occupancy 660
• Banquet- Maximum occupancy 700
• Theater- Maximum occupancy 1190
• Reception- Maximum occupancy 1230

Star 1

Maximum Capacity - 160

Measurements - 1620 sqft.

• Classroom- Maximum occupancy 90
• Banquet- Maximum occupancy 90
• Theater- Maximum occupancy 160
• Reception- Maximum occupancy 150

Star 2

Maximum Capacity - 160

Measurements - 1620 sqft.

• Classroom- Maximum occupancy 90
• Banquet- Maximum occupancy 90
• Theater- Maximum occupancy 160
• Reception- Maximum occupancy 150

Star 3

Maximum Capacity - 160

Measurements - 2690 sqft.

• Classroom- Maximum occupancy 90
• Banquet- Maximum occupancy 90
• Theater- Maximum occupancy 160
• Reception- Maximum occupancy 150

Star 4

Maximum Capacity - 80

Measurements - 807 sqft.

• Classroom- Maximum occupancy 40
• Banquet- Maximum occupancy 40
• Theater- Maximum occupancy 80
• Reception- Maximum occupancy 70

Star 5

Maximum Capacity - 80

Measurements - 807 sqft.

• Classroom- Maximum occupancy 40
• Banquet- Maximum occupancy 40
• Theater- Maximum occupancy 80
• Reception- Maximum occupancy 70

Star 6

Maximum Capacity - 160

Measurements - 1655 sqft.

• Classroom- Maximum occupancy 90
• Banquet- Maximum occupancy 90
• Theater- Maximum occupancy 160
• Reception- Maximum occupancy 150

Star 7

Maximum Capacity - 160

Measurements - 1620 sqft.

• Classroom- Maximum occupancy 90
• Banquet- Maximum occupancy 90
• Theater- Maximum occupancy 160
• Reception- Maximum occupancy 150

Star 8

Maximum Capacity - 160

Measurements - 1620 sqft.

• Classroom- Maximum occupancy 90
• Banquet- Maximum occupancy 90
• Theater- Maximum occupancy 160
• Reception- Maximum occupancy 150

Tortugas

Maximum Capacity - 590

Measurements - 5738 sqft.

• Classroom- Maximum occupancy 350
• Banquet- Maximum occupancy 380
• Theater- Maximum occupancy 570
• Reception- Maximum occupancy 590

Universal Ballroom

Maximum Capacity - 3600

Measurements - 36000 sqft.

• Classroom- Maximum occupancy 2200
• Banquet- Maximum occupancy 2400
• Theater- Maximum occupancy 3600
• Reception- Maximum occupancy 3420

Universal Breakouts

Maximum Capacity - 5000

Measurements - 55850 sqft.

• Banquet- Maximum occupancy 3760
• Theater- Maximum occupancy 5000
• Reception- Maximum occupancy 5000

Photo Identification and credit card or cash deposit are required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.

• No Pets Allowed
• All Package prices are subject to change.

Spa Restrictions:
• Select spa srevices apply for children 13-17 years old, and they do not have access to the Hydrotherapy area.
• An adult must accompany children ages 13-15 years old for the duration of the treatment.

Check-in time - 15:00

Check-out time - 12:00