Riu Palace Mexico

Avda.Xaman-Ha,Manzana 3, Lote 4, Condominio Playacar, Playa del Carmen - Quintana Roo, Mexico
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• Stunning beachfront resort within easy access of Playa del Carmen
• Exchange privileges with nearby resorts for varied dining options
• Beautiful white sand beach perfect for swimming and water sports

Set on a stunning beachfront near Playa del Carmen, the Riu Palace Mexico is a leading destination for tropical getaways inspired by local culture and tradition. Guests can enjoy live music performances and shows along with sampling authentic flavours prepared by experienced chefs at La Bodega, the resort’s Mexican restaurant. Fusion, Japanese and Italian cuisines are also available while exchange privileges with nearby partner resorts offers guests even more dining, entertainment and amenity options. There are plenty of spots to relax and de-stress like a sun terrace, the resort’s breathtaking white-sand beach or poolside sun loungers. And when you’re ready for more excitement, try your hand at free water sports like catamaran sailing, snorkelling or an in-pool introductory scuba diving lesson as all necessary equipment is complimentary for guests’ use.

Rated A+ by our guests for:
  • Accommodations
  • Beach
  • Pool
  • Dining
  • Service
  • Facilities
FREE Wi-Fi throughout resort

Location

  • Beachfront

Address

  • Avda.Xaman-Ha,Manzana 3, Lote 4, Condominio Playacar, Playa del Carmen - Quintana Roo, Mexico

Area

  • Playa del Carmen

Property Amenities of Riu Palace Mexico

  • 434 Room(s)
  • 4 Pool(s)
  • Conference facilities ($) (nearby)
  • Kids pool(s)

Dining/Entertainment at Riu Palace Mexico

  • 6 Restaurant(s)
  • 5 Bar(s)

Room amenities at Riu Palace Mexico

Junior Suite

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Minimum Adults 1
  • Minimum Occupancy 1
  • Air-conditioning
  • Ceiling fan
  • 1 King or 2 double beds
  • Split-level living room area with sofa or sofa-bed
  • Direct dial telephone
  • Regularly replenished mini-bar and liquor dispenser
  • Coffee maker
  • Flat screen satellite TV
  • Electronic in-room safe (laptop size 15")
  • Iron & Ironing board
  • Bathroom equipped with hydromassage bathtub
  • Double-sink
  • Vanity mirror
  • Hair dryer
  • Amenities kit
  • Balcony or Terrace
  • Extra shower cabin (Rain-shower)
  • By door separate toilet
  • Complimentary Wi-Fi access

Other room categories available

  • Junior Suite Superior
  • Suite
  • Suite Jacuzzi

All Inclusive

• 3 meals daily and 24-hour snacks
• All drinks 24-hours (domestic beer and cocktails, select international brand liquors, house wine with meals)
• 1 Introductory scuba lesson in the pool
• Non-motorized watersports
• Daily activities
• Evening entertainment
• 24-hour room service
• Unlimited reservation free dining in specialty restaurants

RIU®-topia

  • • In-room liquor dispenser
    • Unlimited reservation-free dining at specialty restaurants
    • In-room mini-bar re-stocked regularly
    • Welcome cocktails
    • Unlimited international drinks
    • In-room safe
    • 20% discount on select local excursions
    • Signature and Sunwing hour 4-5 p.m.
    • Spa credit available (applies to selected treatments, may vary per hotel)

RIU Palace Inclusions

  • Lavishly appointed, spacious accommodations, gourmet and specialty à la carte dining, decadent spa services and exchange services with other nearby RIU Resorts.

    Enjoy all RIU®-topia features plus…
    • 24-hour room service
    • Poolside waiter beverage service
    • Champagne breakfast daily
    • In-room coffee maker
    • Nightly turndown service
    • Free Wi-Fi throughout resort

Beach

  • Sun loungers
  • White sand

Business Services

  • Internet facilities ($)

Children

  • RiuLand Kids Club Ages 4-12
  • Playground

Children's Pool

  • Kids pool(s)

Golf

  • 18 hole golf course ($) (nearby)

Group, Meeting, and Conference Facilities

  • Conference facilities ($) (nearby) Located at Riu Tequila

Health and Safety

  • Security guard
  • Doctor on call ($)

Hotel Lobby

  • 24-hour front desk
  • Porter/Bellhop
  • Elevator(s)
  • Multi-lingual staff
  • ATM Machine available in the hotel to withdraw Mexican Pesos

Miscellaneous Resort Amenities/Service

  • Chapel
  • Nightclub (nearby) - complimentary entrance to "Pacha" and drinks (Located at Riu Tequila, open every night)

Shops and Services

  • Jewelry shop ($) (nearby)
  • Photography store ($) (nearby)
  • Shops ($)
  • Concierge service
  • Shopping plaza ($) (nearby)

Spa

  • Renova Spa ($) Hours of Operation 08:00-20:00
  • Beauty treatments ($)
  • Massage service ($)
  • Beauty salon ($) Hours of Operation 10:00-18:00
  • Body treatments ($)
  • 2 Jacuzzi - is restricted to guests over 18 years old
  • Sauna - is restricted to guests over 18 years old

Sports Activities Offered by Hotel

  • Table tennis
  • Volleyball

Swimming Pools

  • 4 Outdoor pool(s)
  • Sun loungers
  • Towels
  • Parasols
  • Sundecks

Tennis

  • 2 Floodlit hard surface tennis courts
  • Lessons available ($)

Water Sports Offered by Hotel

  • Windsurfing
  • Catamaran
  • Kayaking
  • Body boarding
  • Snorkelling equipment
  • One complimentary diving lesson in pool per stay

Wellness

  • Fitness facilities Hours of Operation 07:00-20:00 - Use of the gym, Jacuzzi, steam bath and sauna is restricted to guests over 18 years old. sports shoes are compulsory when using the gym.
  • Treadmills
  • Excercise bikes
  • Stair steppers
  • Chest machine
  • Abdominal machine

Junior Suite

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Minimum Adults 1
  • Minimum Occupancy 1
  • Air-conditioning
  • Ceiling fan
  • 1 King or 2 double beds
  • Split-level living room area with sofa or sofa-bed
  • Direct dial telephone
  • Regularly replenished mini-bar and liquor dispenser
  • Coffee maker
  • Flat screen satellite TV
  • Electronic in-room safe (laptop size 15")
  • Iron & Ironing board
  • Bathroom equipped with hydromassage bathtub
  • Double-sink
  • Vanity mirror
  • Hair dryer
  • Amenities kit
  • Balcony or Terrace
  • Extra shower cabin (Rain-shower)
  • By door separate toilet
  • Complimentary Wi-Fi access

Junior Suite Superior

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Minimum Adults 1
  • Minimum Occupancy 1
  • Air-conditioning
  • Ceiling fan
  • 1 King or 2 double beds
  • Split-level living room area with sofa or sofa-bed
  • Direct dial telephone
  • Regularly replenished mini-bar and liquor dispenser
  • Coffee maker
  • Flat screen satellite TV
  • Electronic in-room safe (laptop size 15")
  • Iron & Ironing board
  • Bathroom equipped with hydromassage bathtub
  • Extra shower cabin (Rain-shower)
  • Double-sink
  • Vanity mirror
  • Hair dryer
  • Amenities kit
  • Balcony or Terrace
  • Courtyard view
  • By door separate toilet
  • Complimentary Wi-Fi access

Suite

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Minimum Adults 1
  • Minimum Occupancy 1
  • Air-conditioning
  • 1 King bed
  • Large living area
  • Sofa
  • Direct dial telephone
  • Regularly replenished mini-bar and liquor dispenser
  • Coffee maker
  • Flat screen satellite TV
  • Radio alarm clock
  • Electronic in-room safe (laptop size 15")
  • Iron & Ironing board
  • Bathroom equipped with hydromassage bathtub
  • Extra shower cabin (Rain-shower)
  • Double-sink
  • Vanity mirror
  • Hair dryer
  • Amenities kit
  • Balcony or Terrace
  • By door separate toilet
  • Ceiling fan
  • Complimentary Wi-Fi access

Suite Jacuzzi

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Minimum Adults 1
  • Minimum Occupancy 1
  • Air-conditioning
  • Ceiling fan
  • 1 King bed
  • Larger living area
  • Sofa
  • Direct dial telephone
  • Regularly replenished mini-bar and liquor dispenser
  • Coffee maker
  • Flat screen satellite TV
  • Electronic in-room safe (laptop size 15")
  • Iron & Ironing board
  • Bathroom equipped with hydromassage bathtub
  • Extra shower cabin (Rain-shower)
  • Double-sink
  • Vanity mirror
  • Hair dryer
  • Amenities kit
  • Balcony or terrace with private jacuzzi
  • By door separate toilet
  • Complimentary Wi-Fi access

Child Policy

  • 0-1 years free when sharing room with 2 adults in existing bedding.
    2-12 years pay special rate when sharing room with 2 adults in existing bedding.

Honeymoon Bonus

  • • Surprise welcome gift in their room
    • Small bottle of Tequila
    • King bed (subject to availability at time of check-in)
    • Late check-out (subject to availability at time of departure)
    • Complimentary upgrade to next available room category (subject to availability and upon request)
    • $35 USD spa credit in a selected couples massage for two (50 min.). This discount applies per couple per stay and does not apply with other promotions and discounts.

    Travel date: up to October 31, 2018

    Please request at the time of booking. Honeymooners must be identified clearly in the booking and present marriage certificate (emission date less than 90 days).

Stay at 1, Play at 5

  • Guests of this resort have exchange privileges with the following Riu properties:
    • Riu Palace Riviera Maya
    • Riu Yucatan
    • Riu Playacar
    • Riu Tequila
    They can use restaurants for lunch, the pools, night show, nightclub at the Riu Tequila, beach chairs, public areas, bars at any hour, bathrooms, gym and spa at any of the above-mentioned resorts.

    Only rules for the exchange privileges between the resorts are the following:
    • It's mandatory that the breakfast and dinner service has to be taken at Riu Palace Mexico.
    • They need to change the towels at the Riu Palace Mexico and leave the property with them, however, they can not ask for towels at any other Riu resort.
    • They don't have access to rooms at any other property.

La Bodega

Style - À la carte

Cuisine - Mexican

Location - On Site

• Buffet starters • Desserts • All Inclusive • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen) • À la carte for dinner • Buffet for lunch

Krystal

Style - À la carte

Cuisine - Fusion

Location - On Site

• All Inclusive • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen) • Dinner

Miyagi

Style - À la carte

Cuisine - Japanese

Location - On Site

• All Inclusive • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen) • Dinner

La Dolce Vita

Style - À la carte

Cuisine - Italian

Location - On Site

• Dinner • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Guacamole

Style - À la carte

Cuisine - Steakhouse

Location - Pool area

• Buffet for lunch • À la carte for dinner • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Don Julian

Style - Buffet

Location - On Site

• Breakfast • Dinner • Terrace

Dress code for dinner: gentlemen may not wear sleeveless T-shirts.

Capuchino

Style - Café

Location - Lobby area

• Ice Cream Parlour

Bar Cubano

Location - Lobby

Los Mariachis

Location - Theatre

• Lounge bar • Terrace

Las Conchas

Location - Pool

• Swim-up bar

El Palmeral

Location - Poolside

• Swim-up bar

Lounge 24

Location - On Site

• Open 24 hours

• It has a beer dispenser, a fridge with non-alcoholic beverages and snacks

RIU Classic Wedding Package 2017

• Wedding coordinator
• Decoration set up for the ceremony location
• Bouquet
• Matching boutonniere
• Recorded music during the ceremony
• Semi private dinner at one of our specialty restaurants (just for the couple)
• Wedding cake (just for the couple)
• Sparkling wine during the main toast only (just for the couple)
• Special decoration in the room
• Witnesses if required
• Minister/Judge service
• Marriage certificate
• Spa surprise gift
• 10% discount in all spa treatments for the couple

Classic Wedding Package 2017 is available just for the couple. Additional guests have an extra cost.
The package is valid from January 1st to December 31st, 2017.

Prices are subject to changes without prior notice.
Restrictions apply in the wedding package.

In order to have a wedding at any RIU, the couple and the 80% of the guests must stay at the RIU property where the wedding will be performed.
For more information about booking your wedding package and the documentation, please visit www.weddingsbyriu.com or contact us at weddings@riu.com.

To arrange wedding packages please contact the hotel directly.

Cost - Civil Ceremony $1400 USD | Symbolic Ceremony $1185 USD | Renewal of Vows $1185 USD

Email - weddings@riu.com

RIU Royal Wedding Package 2017

• Wedding coordinator
• Decoration set up for the ceremony location
• Bouquet
• Matching boutonniere
• Recorded music during the ceremony
• Semi private dinner at one of our specialty restaurants (just for the couple)
• Wedding cake (just for the couple)
• Sparkling wine during the main toast only (just for the couple)
• Special decoration in the room
• Witnesses if required
• Minister/Judge service
• Marriage certificate
• Spa surprise gift
• 10% discount in all spa treatments for the couple

Classic Wedding Package 2017 is available just for the couple. Additional guests have an extra cost.
The package is valid from January 1st to December 31st, 2017.

Prices are subject to changes without prior notice.
Restrictions apply in the wedding package.

In order to have a wedding at any RIU, the couple and the 80% of the guests must stay at the RIU property where the wedding will be performed.
For more information about booking your wedding package and the documentation, please visit www.weddingsbyriu.com or contact us at weddings@riu.com.

To arrange wedding packages please contact the hotel directly.

Cost - Civil Ceremony $2400 USD | Symbolic Ceremony $2165 USD | Renewal of Vows $2165 USD

Email - weddings@riu.com

RIU Caprice Wedding Package 2017

• Wedding coordinator
• Decoration set up for the ceremony location
• Bouquet
• Matching boutonniere
• Recorded music during the ceremony
• Semi private dinner at one of our specialty restaurants (just for the couple)
• Wedding cake (just for the couple)
• Sparkling wine during the main toast only (just for the couple)
• Special decoration in the room
• Witnesses if required
• Minister/Judge service
• Marriage certificate
• Spa surprise gift
• 10% discount in all spa treatments for the couple

Classic Wedding Package 2017 is available just for the couple. Additional guests have an extra cost.
The package is valid from January 1st to December 31st, 2017.

Prices are subject to changes without prior notice.
Restrictions apply in the wedding package.

In order to have a wedding at any RIU, the couple and the 80% of the guests must stay at the RIU property where the wedding will be performed.
For more information about booking your wedding package and the documentation, please visit www.weddingsbyriu.com or contact us at weddings@riu.com.

To arrange wedding packages please contact the hotel directly.

Cost - Civil Ceremony $3300 USD | Symbolic Ceremony $3050 USD | Renewal of Vows $3050 USD

Email - weddings@riu.com

Salón Azul

Maximum Capacity - 60

• Theatre 45
School 36
U-shaped 24
Cocktail 60

Los Mariachis

Maximum Capacity - 120

• Cocktail 120

Las Conchas

Maximum Capacity - 120

• Cocktail 120

El Patio

Maximum Capacity - 50

• Banquet 50

Don Julián

Maximum Capacity - 40

• Banquet 40

La Traviata

Maximum Capacity - 80

• Banquet 80

La Bodega

Maximum Capacity - 60

• Banquet 60

Beach Area

Maximum Capacity - 200

• Banquet 200

Spring Break / Student Group Policies:
Spring Breakers/ Student Groups (either groups or individuals, regardless of age) are not allowed at any RIU property, at any time during the year. RIU Hotels & Resorts, reserves the right to withhold admission to any Spring Breaker. The hotel reserves the right of admission and may request clients to show passport or official ID to prove full identification. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.

Effective for stays starting October 2017, hotels in the municipality of Solidaridad will collect a new environmental sanitation tax. The tax is 20.00 pesos per room per night (approximately $1usd pending exchange rate). It will be payable directly to the hotel upon check in.