Sunwing Airlines Optional Services
Sunwing Airlines’ renowned "High Frills" service offers complimentary Elite in-flight service crammed with inclusions at no extra charge.
We understand that not every traveller’s needs are the same, and you may want to take advantage of some other services available before or on your flight, and have summarised those services that we offer and their associated costs below.
For further information, please contact your travel agent or our Sales Centre at 1-800-830-1111.
RESERVATIONS
| Making a booking | |
| Booking on Signature.ca | complimentary |
| Booking with the Sales Centre 1-800-830-1111 | complimentary |
| Changing an Air Only booking | |
| Changes can be made up to 45 days before departure for a fee of $50 per file. | |
| If the price after the revision reduces, no refund is payable. The traveller must pay the balance of any increase in charges. | |
| Name changes are not considered "changes" and are governed by the Cancellation terms. | |
| Cancelling an Air Only booking | |
| Air Only Chartered Flights | |
| Cancelling 45 or more days before departure | $250 per person |
| Cancelling 44 - 31 days before departure | 30% of Air Transportation charge |
| Cancelling 30-15 days before departure | 60% of Air Transportation charge |
| Cancelling 14 days or less before departure | 100% of Air Transportation charges |
| Domestic, Florida, Air Only Scheduled Service Flights | |
| Cancelling 45 or more days before departure | $250 per person |
| Cancelling 44 until after departure | 100% of Air Transportation charge |
ON BOARD
| Elite Plus Upgrade | |
| Receive the following extra services: | $40 per flight |
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| Advance Seat Selection | |
| All routes | $15 per flight |
| Entertainment | |
| In-flight first run movies | complimentary |
| Personal headset | complimentary on outbound flights, yours to keep |
| Food and Beverages | |
| Hot towel service | complimentary |
| Soft drinks | complimentary |
| Hot tea and coffee | complimentary |
| Welcome glass of champagne | complimentary [exc Florida, Las Vegas and domestic] |
| Hot snack | complimentary [served on flights shorter then 3.5 h long] |
| Hot meal with wine | complimentary [served on flights 3.5 h and longer] |
| Other alcoholic beverages | $6 [CAD or USD] per item |
| Unaccompanied Minors | |
| Sunwing will accept children ages 5-11 inclusive as Unaccompanied Minors, if they are travelling on a direct flight. A $50.00 fee will apply for each one-way flight segment. |
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BAGGAGE
| Carry-on baggage | |
| One piece of carry-on baggage Max weight 5kg, max dimensions 23x40x51cm |
complimentary |
| Checked baggage | |
| First checked bag Max weight 20kg* *Elite Plus passengers receive a 30kg limit |
complimentary |
| Second checked bag Max weight of first and second bag combined 20kg* *Elite Plus passengers receive a 30kg limit |
complimentary |
| Excess baggage | |
| Excess baggage fees apply above the 20kg* limit |
$10 CAD per 1.0 kg |
| *Elite Plus passengers receive a 30kg limit NB In line with International standards for baggage handling, the maximum weight of any one piece is 32kg, and the maximum combined dimensions cannot exceed 158cm. |
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| Sporting equipment Extra fees may be payable for the transportation of golf clubs, kiteboards, scuba equipment, bicycles and other sporting equipment. Click here for more information. |
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| Musical instruments Extra fees may be payable for the transportation of musical instruments and other musical equipment. Click here for more information. |
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