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Sunwing Airlines Optional Services

 

Sunwing Airlines’ renowned "High Frills" service offers complimentary Elite in-flight service crammed with inclusions at no extra charge.

We understand that not every traveller’s needs are the same, and you may want to take advantage of some other services available before or on your flight, and have summarised those services that we offer and their associated costs below.

For further information, please contact your travel agent or our Sales Centre at 1-800-830-1111.

RESERVATIONS

Making a booking
Booking on Signature.ca complimentary
Booking with the Sales Centre 1-800-830-1111 complimentary
Changing an Air Only booking
Changes can be made up to 45 days before departure for a fee of $50 per file.
If the price after the revision reduces, no refund is payable. The traveller must pay the balance of any increase in charges.
Name changes are not considered "changes" and are governed by the Cancellation terms.
Cancelling an Air Only booking
Air Only Chartered Flights
Cancelling 45 or more days before departure $250 per person
Cancelling 44 - 31 days before departure 30% of Air Transportation charge
Cancelling 30-15 days before departure 60% of Air Transportation charge
Cancelling 14 days or less before departure 100% of Air Transportation charges
Domestic, Florida, Air Only Scheduled Service Flights
Cancelling 45 or more days before departure $250 per person
Cancelling 44 until after departure 100% of Air Transportation charge

ON BOARD

Elite Plus Upgrade
Receive the following extra services: $40 per flight
  • Extra leg room (35 inch seat pitch)
  • Complimentary Advance Seat Selection
  • Priority check-in
  • Priority boarding
  • Increased checked baggage allowance up to 30kg
Advance Seat Selection
All routes $15 per flight
Entertainment
In-flight first run movies complimentary
Personal headset complimentary on outbound flights, yours to keep
Food and Beverages
Hot towel service complimentary
Soft drinks complimentary
Hot tea and coffee complimentary
Welcome glass of champagne complimentary

[exc Florida, Las Vegas and domestic]

Hot snack complimentary
[served on flights shorter then 3.5 h long]
Hot meal with wine complimentary
[served on flights 3.5 h and longer]
Other alcoholic beverages $6 [CAD or USD] per item
Unaccompanied Minors
Sunwing will accept children ages 5-11 inclusive as Unaccompanied Minors, if they are travelling on a direct flight.
A $50.00 fee will apply for each one-way flight segment.

BAGGAGE

Carry-on baggage
One piece of carry-on baggage
Max weight 5kg, max dimensions 23x40x51cm
complimentary
Checked baggage
First checked bag
Max weight 20kg*
*Elite Plus passengers receive a 30kg limit
complimentary
Second checked bag
Max weight of first and second bag combined 20kg*
*Elite Plus passengers receive a 30kg limit
complimentary
Excess baggage
Excess baggage fees apply above the 20kg* limit
$10 CAD per 1.0 kg
*Elite Plus passengers receive a 30kg limit
NB In line with International standards for baggage handling, the maximum weight of any one piece is 32kg, and the maximum combined dimensions cannot exceed 158cm.
Sporting equipment
Extra fees may be payable for the transportation of golf clubs, kiteboards, scuba equipment, bicycles and other sporting equipment. Click here for more information.
Musical instruments
Extra fees may be payable for the transportation of musical instruments and other musical equipment. Click here for more information.
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